We all love a David vs Goliath story, where the little guy wins. I think we’ve been fed this myth that the small guy always wins. You know, by popular opinion, family and movies.
It’s good to see an example of something that I think is the case that should occur more often…where Goliath wins, simply because of sheer power and influence.
I’m not a fan of everything that Amazon does. But one thing that I have always respected about them is their attention to customer problems. Good to know that is paying off 🙂